Returns & Refund Policy

What Is Your Returns Policy?

We don't accept returns — all orders are manufactured to order. However, accommodations can be made in the event the purchase was in error, but this is at our discretion. Please contact us for more details if you purchased in error.

What Should I Do If I Receive The Wrong Items?

Contact us within 48 hours of delivery with your order number and photos of what was received. We will arrange collection of the incorrect items and dispatch the correct ones at no additional cost to you.

How Long Does A Refund Take?

Once a refund has been approved, we will process your refund within 5 working days. Refunds are returned via BACS. You will receive an email confirmation once the refund has been issued.